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How to Design an Effective Scrum Team Working Agreement for Improved Collaboration, Accountability, and Continuous Learning

As an experienced Agile practitioner, I know that creating a working agreement for my Scrum team is crucial for ensuring collaboration, accountability, and continuous learning. In this article, I will share some tips on how to design and optimize a Scrum team working agreement to enhance our team's performance.

Why a Working Agreement is Important

A working agreement is a written agreement between all members of the team that outlines the expectations, roles, and responsibilities of each team member. It is a crucial tool that helps to foster collaboration, trust, and respect among team members. Here are some of the reasons why having a working agreement is important:

  1. Clear Expectations: A working agreement defines the roles and responsibilities of each team member, providing clarity on what is expected of them.

  2. Improved Communication: A working agreement establishes clear communication protocols, ensuring that everyone is on the same page.

  3. Accountability: A working agreement holds each team member accountable for their actions and commitments, ensuring that the team delivers high-quality work.

  4. Continuous Improvement: A working agreement includes a plan for continuous learning and improvement, enabling the team to refine their processes and workflows continually.

Designing and Optimizing a Scrum Team Working Agreement

To design an effective Scrum team working agreement, I follow these steps:

  1. Identify Team Needs: I start by identifying the team's needs, such as communication protocols, work process, and roles and responsibilities.

  2. Collaborate with the Team: I collaborate with the team to ensure that everyone's needs and expectations are addressed in the working agreement.

  3. Review and Revise: I review and revise the working agreement regularly to ensure that it remains relevant and useful.

Sample Scrum Team Working Agreement Template

Here's an example of a Scrum team working agreement template that I use:

Communication

  • We will use Slack for day-to-day communication, and email for important updates and announcements.

  • We will have daily stand-up meetings to discuss progress and impediments.

Roles and Responsibilities

  • Product Owner: responsible for defining and prioritizing the product backlog.

  • Scrum Master: responsible for ensuring that the team follows the Scrum framework and removes any impediments.

  • Development Team: responsible for delivering high-quality work that meets the Definition of Done.

Work Process

  • We will use the Scrum framework, including Sprint Planning, Daily Stand-ups, Sprint Review, and Sprint Retrospective.

  • Work items will be prioritized based on business value and effort required.

  • The Definition of Done will be agreed upon by the team and followed for each work item.

Continuous Learning and Improvement

  • We will have regular retrospectives to review our processes and identify areas for improvement.

  • We will attend training sessions and workshops to develop our skills and expertise.

Implementing the Scrum Team Working Agreement

To implement the working agreement, I ensure that all team members understand and agree to the agreement's terms. I also make sure that the agreement is visible and accessible to everyone, and I review and revise the agreement regularly to ensure that it remains relevant and effective.

In conclusion, designing and optimizing a Scrum team working agreement is essential for ensuring collaboration, accountability, and continuous learning. By following the steps outlined in this article and using the template provided, you can create a working agreement that meets your team's needs and helps you deliver high-quality work.

Sample Scrum Team Working Agreement from Agile Alliance

Communication

  • We will have daily stand-up meetings to discuss progress and impediments.

  • We will use Slack for day-to-day communication and email for important updates and announcements.

Roles and Responsibilities

  • Product Owner: responsible for defining and prioritizing the product backlog.

  • Scrum Master: responsible for ensuring that the team follows the Scrum framework and removes any impediments.

  • Development Team: responsible for delivering high-quality work that meets the Definition of Done.

Work Process

  • We will use the Scrum framework, including Sprint Planning, Daily Stand-ups, Sprint Review, and Sprint Retrospective.

  • Work items will be prioritized based on business value and effort required.

  • The Definition of Done will be agreed upon by the team and followed for each work item.

Continuous Learning and Improvement

  • We will have regular retrospectives to review our processes and identify areas for improvement.

  • We will attend training sessions and workshops to develop our skills and expertise.

Source: https://www.agilealliance.org/wp-content/uploads/2017/08/SampleScrumTeamWorkingAgreement.pdf

  1. Sample Scrum Team Working Agreement from Scrum.org

Communication

  • We will have daily stand-up meetings to discuss progress and impediments.

  • We will use email for important updates and announcements and use Slack for day-to-day communication.

Roles and Responsibilities

  • Product Owner: responsible for defining and prioritizing the product backlog.

  • Scrum Master: responsible for ensuring that the team follows the Scrum framework and removes any impediments.

  • Development Team: responsible for delivering high-quality work that meets the Definition of Done.

Work Process

  • We will use the Scrum framework, including Sprint Planning, Daily Stand-ups, Sprint Review, and Sprint Retrospective.

  • Work items will be prioritized based on business value and effort required.

  • We will maintain a Definition of Done that reflects our quality standards.

Continuous Learning and Improvement

  • We will have regular retrospectives to review our processes and identify areas for improvement.

  • We will attend training sessions and workshops to develop our skills and expertise.

Source: https://www.scrum.org/resources/sample-scrum-team-working-agreement

  1. Sample Scrum Team Working Agreement from Scrum Inc.

Communication

  • We will have daily stand-up meetings to discuss progress and impediments.

  • We will use email for important updates and announcements and use Slack for day-to-day communication.

Roles and Responsibilities

  • Product Owner: responsible for defining and prioritizing the product backlog.

  • Scrum Master: responsible for ensuring that the team follows the Scrum framework and removes any impediments.

  • Development Team: responsible for delivering high-quality work that meets the Definition of Done.

Work Process

  • We will use the Scrum framework, including Sprint Planning, Daily Stand-ups, Sprint Review, and Sprint Retrospective.

  • Work items will be prioritized based on business value and effort required.

  • The Definition of Done will be agreed upon by the team and followed for each work item.

Continuous Learning and Improvement

  • We will have regular retrospectives to review our processes and identify areas for improvement.

  • We will attend training sessions and workshops to develop our skills and expertise.

  • We will share knowledge and insights with each other to enhance our collective knowledge and expertise.

Source: https://www.scruminc.com/sample-scrum-team-working-agreement/

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