Excellent customer experience creates brand loyalty, affinity, and drives revenue. The CX Certificate Program offered through the University of Houston C. T. Bauer College of Business may be one of the most important investments your company can make. Whether you attend the four-day in-person classroom experience or join us online, you will learn to understand how customers feel about your company based on their experiences. You will develop deeper customer insights and learn how to integrate innovative digital methodology that will make your organization stand apart from the competition. The Bauer CX Program is designed by industry experts and leaders for professionals seeking advanced skills in this fast-growing discipline. Classes feature a hands-on, interactive approach designed to provide the skills required to lead your company’s new customer experience culture.